Privacy Policy

Mascot International A/S, Mascot International Ltd. and Mascot International Ltd. take a serious approach to all obligations in relation to customers, including the way we treat the data you provide.

The privacy and cookie policy determines the way we treat all personal data which has been collected via our company web site.

We are committed to protecting your privacy on-line.

We appreciate that you do not want the personal information you provide to us distributed indiscriminately and this policy explains how we collect information about you, what we do with it and what controls you have.

 

Who we are?

The website is owned by Mascot International Ltd. which is the party responsible for collecting the data.

 

Personal data we may collect about you

We can only provide the goods and services ordered by you if you provide us with your personal data. For the purpose of providing these services, we collect personal data about you such as : your name, address, email address.

We will use the information you provide for the purposes described in this privacy policy to which you agreed to at the time your data was obtained.

Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment.

We may use your personal information to send you information about our products and services which you have requested from us by signing up to our newsletter. At any stage you can ask us to stop using your personal data for direct marketing purposes. You can opt out of receiving any marketing communications from us by using the unsubscribe-function at the end of the marketing e-mail or on the page newsletter in the shop.

 

Your consent

You may have given the following consent after placing your order:

„I would like to “rate my purchase later” and receive a one-off e-mail from Trusted Shops/MASCOTwebshop after 3 days reminding me to submit my rating"

Provided that you have given us your express consent as mentioned above to do so, we will send your e-mail address regarding the request to submit a seller rating for the goods received via the Trusted Shops/MASCOTwebshop seller rating system to Trusted Shops GmbH, Subbelrather Straße 15c, 50823 Cologne, so that they can send you an e-mail after 3 days reminding you to submit your rating. This consent may be revoked at any time with future effect (e.g. by e-mail to support@mascotwebshop.co.uk).

Furthermore your personal data will be used to:

- administer your account with us;

- verify and carry out financial transactions in relation to payments you make online;

We may also obtain information about your online movements and use of the internet. We do this by placing a ‘cookie’, which is a small file, on your computer’s hard disk.

 

Your rights

If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you.

 

How do I unsubscribe to emails?

We always give you the opportunity to unsubscribe or subscribe to communication by email. Our policy ensures that you can unsubscribe from our regular emails at any time. To do so, click the Unsubscribe link at the bottom of the email you have received. Alternatively, you can send an email to support@mascotwebshop.co.uk.

If you have asked us not to send you any more emails and you still receive them it may be because the email address that you sent the unsubscribe message from is different from the email address that we send you emails to. Check which address we are using, and use this address in your request to not receive any more emails from us.

 

Security

We place great importance on the security of all personally identifiable information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control. We will use technical and organisational measures to safeguard your personal data, for example:

- access to your account is controlled by password and username which are unique to you;

- we store your personal data on secure servers;

- payment details are encrypted using SSL technology.

You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information whilst it is in transit over the internet and any such submission is at your own risk. All we can do is use all our reasonable efforts to safeguard your data and ensure that we maintain a reliable and safe environment to use your data. It is advisable to close your browser when you have finished your user session to help ensure others do not access your personal information if you use a shared computer or a computer in a public place.

 

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). We are using Google Analytics to better understand how Our website is used, which allows us to improve Our service far more specific. Google Analytics also uses “cookies”, text files placed on Your computer and which enable an analysis of how You use the website. The cookie stores information such as the IP address, the browser type and the operating system of the computer, as well as the URL of the referring site. The information generated by the cookie about Your use of Our website (including Your IP address) will be transmitted to and stored by Google on servers in the United States. In case of an activation of the IP anonymisation, Google will truncate/anonymise the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of 8vance, Google will use this information for the purpose of evaluating Your use of Our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate Your IP address with any other data held by Google. You may prevent the cookies being stored by selecting the appropriate settings on Your browser, however please note that if you do this You may not be able to use the full functionality of this website. By using this website, You consent to the processing of data about you by Google in the manner and for the purposes set out above. You may block the generation and processing of the data collected by the cookie which relate to Your usage of the website (including your IP address) by Google, by downloading and installing the browser plug-in which is available at: http://tools.google.com/dlpage/gaoptout?hl=en.

 

Our contact details

We welcome your feedback and questions. If you wish to contact us, please send an email to support@mascotwebshop.co.uk or you can write to us at Mascot International Ltd.; 3, Hardman Street, M3 3HF Manchester or call us on +45 8724 4820.